Request Repair Services

The Artisan Technology Group Service Center offers repair services through our state-of-the-art Service Center located in our midwest facility in Champaign, IL.

Our experienced engineers are able to service equipment from around the world to get your critical systems back online.

Have Questions? Check out our Repair Services FAQ

Repair Request

By submitting a Repair Request one of our Customer Support Specialists will respond to you with a quotation for repair services.

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Equipment Information

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Problem Description *

Please describe the problem in the highest detail possible to obtain repair approval in a timely manner. Also explain in detail how our service center can replicate the problem described.

Unknown Problem

Check this box if you are unable to describe the problem with your equipment. Checking this box may create additional non-refundable engineering services fees in addition to the standard evaluation fee and will be quoted before work is performed.

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You may upload any relevant files here (photos, technical reports, datasheets, etc.)

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Expedited / Front-of-Line Service

I would like to know if Front-of-Line Service is available (Addt'l Service Fee)

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Have Questions? Check out our Repair Services FAQ