Equipment Return Information Form

Please fill this return form if you would like to return any equipment purchased from Artisan Technology Group.

Have Questions? View our Return Services FAQ

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Return Request
By submitting a Return Request one of our Customer Support Specialists will respond to you with more information.
Your Information
Equipment Information
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Return / Refund *

Please note that in order to be eligible for a refund or repair services under warranty, the following must be met:

  • ALL warranty labels must be intact and visible
  • All equipment must be complete and in same condition as originally shipped
  • Inspection return requests must be submitted within 30 days of receipt of shipment
  • Warranty repair requests must be submitted within 90 days of receipt of shipment

I would like to

Problem Description *

To obtain return approval in a timely manner, please describe the problem in the highest detail possible. Please avoid "Doesn't work" or other wording indicating general failure. This type of information is not useful in helping our Service Center determine the cause of a problem or course of action towards resolution.


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Have Questions? View our Return Services FAQ

Contact Us
Fax:

(240) 376-1381