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Expert Artisan Support
1-year Artisan Limited Warranty
We know that questions arise, and that sometimes you need more details or a closer look to make the right decision. That’s why we make it easy for you to reach out directly—so you’re never left wondering.
With our team, you’re just a message away from clarity and confidence. Whether you have a specific question, need a particular image, or want more details, the request form puts you in control. Let us know what you need, and we’ll bring the answers straight to you—no guesswork required!
Item to Inspect: 50061-28 - VIAVI Solutions SC2E10161+27XF000FA 2x16 SC Series Fiber Optic Switch
Contacted Artisan for hard to find that has been out of circulation for nearly a decade. Their rapid response and availability exceeded all other suppliers. They supplied the part overnight to an out of state facility which allowed us to repair our equipment successfully. Well packed electronics. Well stated and professional documentation. I work with a hundred different suppliers any day of the week in my profession. Artisan remains at the very top of the bookmark tab. Thanks so much.
Great company with great people. Always a pleasure to do business with Artisan!
The customer service representative was great. She couldn’t answer my question but connected me to an engineer who made sure I was ordering the right part. Shipping was fast too.
We have some test equipment in our lab from the 1990's that stopped working about 2 years ago. It sat in the corner collecting dust, but we took on a project last month that required more machines. After talking to Artisan, we found out we could get parts to fix our machine for much less than buying a new one!
I just want to thank you and the staff at Artisan for your prompt dispatch of the 34401A main board. I got it a couple of hrs. ago, removed the old board, installed the new and the result is as shown in the attachment. It not only works, but is calibrated to the last digit! I am very pleased and will definitely recommend your firm to my friends and colleagues. I really appreciate doing business with a firm that values service.
Excellent company, employees, and service! Tim, Ann, and Todd are stellar to work with during transactions.
Staff knows their stuff! Very knowledgeable and helpful. Very satisfied!
Fantastic company with great people! We are lucky to have them in Champaign!
We believe expertise is priceless. With over 25 years of experience, and top engineers on staff, we can help you solve or avoid problems that threaten your business.
Not only do we have a vast inventory, our team makes sure every piece of equipment is in working condition. Your purchases are also backed by our Warranty.
Time is money, especially when your equipment is down. We work quickly to get your equipment on its way so you can get it back up and running.