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Expert Artisan Support
1-year Artisan Limited Warranty
We know that questions arise, and that sometimes you need more details or a closer look to make the right decision. That’s why we make it easy for you to reach out directly—so you’re never left wondering.
With our team, you’re just a message away from clarity and confidence. Whether you have a specific question, need a particular image, or want more details, the request form puts you in control. Let us know what you need, and we’ll bring the answers straight to you—no guesswork required!
Item to Inspect: 64361-1 - OMRON MI-6 VME Interface Module
We have some test equipment in our lab from the 1990's that stopped working about 2 years ago. It sat in the corner collecting dust, but we took on a project last month that required more machines. After talking to Artisan, we found out we could get parts to fix our machine for much less than buying a new one!
Excellent customer service!
Excellent products and services, top notch employees!
We have ordered parts from Artisan multiple times. It’s hard to find quality parts for almost extinct equipment!
The customer service representative was great. She couldn’t answer my question but connected me to an engineer who made sure I was ordering the right part. Shipping was fast too.
I just want to thank you and the staff at Artisan for your prompt dispatch of the 34401A main board. I got it a couple of hrs. ago, removed the old board, installed the new and the result is as shown in the attachment. It not only works, but is calibrated to the last digit! I am very pleased and will definitely recommend your firm to my friends and colleagues. I really appreciate doing business with a firm that values service.
I find the employees helpful and knowledgeable about their products.
Excellent company, employees, and service! Tim, Ann, and Todd are stellar to work with during transactions.
Consultation, Repair and Replacement including obsolete modules
We specialize in extending the life cycle of your critical in-service Automated Test Equipment (ATE)
We believe expertise is priceless. With over 25 years of experience, and top engineers on staff, we can help you solve or avoid problems that threaten your business.
Not only do we have a vast inventory, our team makes sure every piece of equipment is in working condition. Your purchases are also backed by our Warranty.
Time is money, especially when your equipment is down. We work quickly to get your equipment on its way so you can get it back up and running.