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Expert Artisan Support
1-year Artisan Limited Warranty
We know that questions arise, and that sometimes you need more details or a closer look to make the right decision. That’s why we make it easy for you to reach out directly—so you’re never left wondering.
With our team, you’re just a message away from clarity and confidence. Whether you have a specific question, need a particular image, or want more details, the request form puts you in control. Let us know what you need, and we’ll bring the answers straight to you—no guesswork required!
Item to Inspect: 65678-1 - Thermo Magna-IR 560 Spectrometer System
I find the employees helpful and knowledgeable about their products.
Artisan Technology Group have an excellent customer support team. I got answer to all of my questions and everything was flawless. Thank you once again.
We have some test equipment in our lab from the 1990's that stopped working about 2 years ago. It sat in the corner collecting dust, but we took on a project last month that required more machines. After talking to Artisan, we found out we could get parts to fix our machine for much less than buying a new one!
We have ordered parts from Artisan multiple times. It’s hard to find quality parts for almost extinct equipment!
These people are amazing and absolutely *outstanding* at what they do. The customer service is terrific, every product is shipped to the exact specifications I ordered, and everyone has consistently bent over backwards to help me. They also carry a wide range of products and offer exceptional support. Very highly recommended!!!
Artisan saved us headaches and money by helping us find a replacement Tektronix VXI module. Finding quality replacement parts is difficult and I'm glad they had what I needed.
Great company!
Highly technical staff! Excellent customer service!
We believe expertise is priceless. With over 25 years of experience, and top engineers on staff, we can help you solve or avoid problems that threaten your business.
Not only do we have a vast inventory, our team makes sure every piece of equipment is in working condition. Your purchases are also backed by our Warranty.
Time is money, especially when your equipment is down. We work quickly to get your equipment on its way so you can get it back up and running.