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Expert Artisan Support
1-year Artisan Limited Warranty
Submit Your Offer, We’re Here to Assist! If we find your offer reasonable our dedicated customer service team will get back to you.
We know that questions arise, and that sometimes you need more details or a closer look to make the right decision. That’s why we make it easy for you to reach out directly—so you’re never left wondering.
With our team, you’re just a message away from clarity and confidence. Whether you have a specific question, need a particular image, or want more details, the request form puts you in control. Let us know what you need, and we’ll bring the answers straight to you—no guesswork required!
Item to Inspect: 56096-1 - Seiko Epson E2C351SM SCARA Robot
Don’t worry about damage to your items during shipping – the box ours came in could have taken a beating and would have still survived!
I found that the staff is very knowledgeable. I would recommend them to anyone looking for this type of equipment!
Artisan Technology Group have an excellent customer support team. I got answer to all of my questions and everything was flawless. Thank you once again.
These people are amazing and absolutely *outstanding* at what they do. The customer service is terrific, every product is shipped to the exact specifications I ordered, and everyone has consistently bent over backwards to help me. They also carry a wide range of products and offer exceptional support. Very highly recommended!!!
AMAZING PEOPLE. AMAZING WORK.
Artisan saved us headaches and money by helping us find a replacement Tektronix VXI module. Finding quality replacement parts is difficult and I'm glad they had what I needed.
I just want to thank you and the staff at Artisan for your prompt dispatch of the 34401A main board. I got it a couple of hrs. ago, removed the old board, installed the new and the result is as shown in the attachment. It not only works, but is calibrated to the last digit! I am very pleased and will definitely recommend your firm to my friends and colleagues. I really appreciate doing business with a firm that values service.
The customer service representative was great. She couldn’t answer my question but connected me to an engineer who made sure I was ordering the right part. Shipping was fast too.
We believe expertise is priceless. With over 25 years of experience, and top engineers on staff, we can help you solve or avoid problems that threaten your business.
Not only do we have a vast inventory, our team makes sure every piece of equipment is in working condition. Your purchases are also backed by our Warranty.
Time is money, especially when your equipment is down. We work quickly to get your equipment on its way so you can get it back up and running.