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Expert Artisan Support
1-year Artisan Limited Warranty
Buying used equipment doesn't always have to be a shot in the dark. We know there are plenty of differences when it comes to used equipment and quite often, choosing between different pieces is difficult, especially when the equipment is not sitting right in front of you.
Well, what if you were able to see a piece of equipment before you purchased it? Not just a picture from the manufacturer's website, but the actual piece of equipment you would receive.
With InstraView™, we move you one step closer to inspecting the equipment you're interested in without having to wait for the equipment to show up at your door.
InstraView™ works in your web browser and allows you to view the actual piece of equipment you're interested in before purchasing. You can zoom in close to see the labels with the serial number or zoom out to see the overall condition of the equipment.
It's like having the store come to you!
To get started...
1. Fill in the request form below
2. We'll send you an email letting you know exactly when your piece of equipment will be available for viewing
Item to Inspect: 73982-5 - HunterLab Ultrascan XE Reflected Color Spectrophotometer
We have ordered parts from Artisan multiple times. It’s hard to find quality parts for almost extinct equipment!
The customer service representative was great. She couldn’t answer my question but connected me to an engineer who made sure I was ordering the right part. Shipping was fast too.
I just want to thank you and the staff at Artisan for your prompt dispatch of the 34401A main board. I got it a couple of hrs. ago, removed the old board, installed the new and the result is as shown in the attachment. It not only works, but is calibrated to the last digit! I am very pleased and will definitely recommend your firm to my friends and colleagues. I really appreciate doing business with a firm that values service.
Artisan isn’t just a supplier with inventory. Their engineers helped diagnose a problem over the phone that would have taken us weeks to figure out!
Contacted Artisan for hard to find that has been out of circulation for nearly a decade. Their rapid response and availability exceeded all other suppliers. They supplied the part overnight to an out of state facility which allowed us to repair our equipment successfully. Well packed electronics. Well stated and professional documentation. I work with a hundred different suppliers any day of the week in my profession. Artisan remains at the very top of the bookmark tab. Thanks so much.
Great company with great people. Always a pleasure to do business with Artisan!
Great customer service. good prices and knowledgeable staff!
Artisan Technology Group have an excellent customer support team. I got answer to all of my questions and everything was flawless. Thank you once again.
We believe expertise is priceless. With over 25 years of experience, and top engineers on staff, we can help you solve or avoid problems that threaten your business.
Not only do we have a vast inventory, our team makes sure every piece of equipment is in working condition. Your purchases are also backed by our Warranty.
Time is money, especially when your equipment is down. We work quickly to get your equipment on its way so you can get it back up and running.