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Expert Artisan Support
1-year Artisan Limited Warranty
We know that questions arise, and that sometimes you need more details or a closer look to make the right decision. That’s why we make it easy for you to reach out directly—so you’re never left wondering.
With our team, you’re just a message away from clarity and confidence. Whether you have a specific question, need a particular image, or want more details, the request form puts you in control. Let us know what you need, and we’ll bring the answers straight to you—no guesswork required!
Item to Inspect: 69704-3 - Thermo ECAT Expert Computer-Aided Testing System
Artisan isn’t just a supplier with inventory. Their engineers helped diagnose a problem over the phone that would have taken us weeks to figure out!
Fantastic company with great people! We are lucky to have them in Champaign!
I find the employees helpful and knowledgeable about their products.
The customer service representative was great. She couldn’t answer my question but connected me to an engineer who made sure I was ordering the right part. Shipping was fast too.
Fast shipping on replacement parts we thought we’d never find!
Contacted Artisan for hard to find that has been out of circulation for nearly a decade. Their rapid response and availability exceeded all other suppliers. They supplied the part overnight to an out of state facility which allowed us to repair our equipment successfully. Well packed electronics. Well stated and professional documentation. I work with a hundred different suppliers any day of the week in my profession. Artisan remains at the very top of the bookmark tab. Thanks so much.
Have dealt with Artisan for over a decade and have always found them to be knowledgeable, professional and have a great inventory to choose from! Great company!
Great company with great people. Always a pleasure to do business with Artisan!
We believe expertise is priceless. With over 25 years of experience, and top engineers on staff, we can help you solve or avoid problems that threaten your business.
Not only do we have a vast inventory, our team makes sure every piece of equipment is in working condition. Your purchases are also backed by our Warranty.
Time is money, especially when your equipment is down. We work quickly to get your equipment on its way so you can get it back up and running.